Terms of Sales
Transport - Delivery
The delivery of our merchandise is made within a period of 2.3 days as an indication. It is the recipient's responsibility to check the merchandise upon receipt and, if necessary, make any claim on the transport document. For more information, carefully read the page: “Deliveries and claims”.
Shipping rates: For orders from 1 kg to 15 kg: €15 + VAT / For orders from 15 kg to 30 kg: €20 + VAT
Minimum purchase: €100 (excluding VAT) and free shipping in Spain for all orders over €500 (excluding VAT).
Invoices can be paid by credit card or bank transfer. Once payment is received, the order will be prepared and shipped immediately. Invoices are issued on the date of shipment.
As a result of payment incidents, ARABESK reserves the right to modify the previously granted payment conditions.
Returns & Exchanges
In case of defective merchandise, it is possible to exchange or return it within a maximum period of 7 days from the date of receipt.
Any claim, to be valid, must be submitted no later than 7 days from the receipt of the merchandise.
In case of dispute or litigation, the Toulouse Commercial Court, by express agreement, will have exclusive jurisdiction, whatever the method or place of payment. Our prices are official except typographical error. The photos presented are not contractual. Any unpaid invoice after two normal reminders and a third party registered, the file is sent to a debt collection agency within a week (costs must be paid by the customer) and any new orders are suspended.